Clean shirts protected on hangers in a professional garment-care shop

FAQ

Frequently Asked Questions

Can wool jumpers go through a normal wash?

Not if you want them to still fit afterwards! Wool needs either hand-washing or our delicate dry-clean process — this is genuinely the most common item people ruin trying to save a few pounds.

Why does my white shirt sometimes come back slightly different white?

Ironically, it's usually because it was over-bleached at some point before it reached us — once fabric yellows unevenly at a fibre level, no amount of professional cleaning fully reverses it, though we can usually improve it noticeably.

Is same-day dry cleaning actually as good quality as standard turnaround?

Yes — the process itself doesn't change. It's purely about queue priority in the machine schedule, not a shortcut on quality.

Do you do anything with leather or suede?

We partner with a specialist for those rather than handling them in-house, because leather cleaning genuinely requires different equipment, and we’d rather send you somewhere reliable than risk it ourselves.

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